We have consulted with companies all over the US in the areas of CRM, Content Management, ERP, and Callcenter Data Management, and we have assisted numerous start-up companies in selecting and implementing enterprise Callcenter/CRM products. Since 2001, we have focused on development of products and components to support online service provisioning utilizing Microsoft .NET technologies as well as more familiar distributed COM+ /ASP / SQL2000 strategies.

Greyt Friends of Colorado is a small business with two major interests: providing services for people who have retired greyhounds and promoting the adoption of retired greyhounds. Although Greyt Friends is for-profit, 5% of all proceeds are donated to various greyhound adoption organizations. The owner of Greyt Friends of Colorado, Inc. asked us to help create a business plan for web-enablement, a web-promotion strategy, and ultimately to design his website using cutting edge technologies.
Technologies:ASP.NET, VB.NET, SQL/TSQL, Macromedia Flash/Fireworks/Dreamweaver

Project: re-development of highly successful existing client-server ERP/Productivity Measurement application for provisioning as an internet-hosted Application Service Provider Product for a world-wide market.
Technologies: ASP, DHTML, Vbscript, Javascript, SQL2000/T-SQL, Fireworks Graphics, Dreamweaver
Features:

• User authentication and cookieless session management
• Complex integration of client-side timers with measurement questionnaires
• Automated task measurement tools

Project: development of custom intranet/extranet Content Management System in distributed COM+/ASP/SQL2000 environment Technologies: Visual Basic COM+ integration,ASP, Fireworks Graphics, Dreamweaver DHTML,SQL2000, T-SQL.
Features:

• Posted Content (Human Resources, New Releases, Product Catalog) Management
• Document Management
• Custom hit tracking module with reporting of product-level visitor browsing behavior on internet site
• Sales Channel Management by sales territory, with integration to online customer information requests
• Automated content disposition, upload and retrieval between Content Management System and live website

Project: software architect and sole developer for ICON (I-Connect) Callcenter Marketing and Test analysis environment Technologies: ASP/VB, SQL2000, T-SQL, SQL User-defined functions, SQL Agent/DTS, DHTML/XHTML
Features:

• Callcenter Data Management: coordinating data from server-based telephony system, ICON Sales subsystem, and peripheral data stores for reporting and analysis
• Automated data conversion and reporting
• Algorithmic Credit card validation
• Predictive Analysis and Inbound Call Sourcing for analysis of response to commercial broadcast airings.
• Dynamic testing environment for Inbound and Outbound calls,multi-product sales, and customer behavior analyses

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